> You can view our full storage Terms and Conditions here.
All invoices must be paid in advance.
Tax Invoice will be issued fourteen (14) calendar days prior to the end of current rental period.
Avoid Late Payment fee by paying on-time. For your convenience, automatic direct debit from a nominated credit card can be setup via the Customer Portal. No access to your vehicle until all outstanding fees are paid in full.
Once-off Administration Fee applies to MONTHLY rentals on the first Tax Invoice.
All leases are continuous until terminated by either party with a seven (7) days notice.
Refunds available for unused portion of your rental. Day of move out is payable. Refunds will be processed within 30 business days after receipt of Service Refund Application. Administrative fee and conditions apply.
We accept payments in:
Credit cards (Visa, Mastercard or AMEX). No credit card surcharge applies.
Direct deposit into our bank account.
Regular direct debit from a nominated credit card.
Access is available daily between 9am and 5pm (Eastern Standard/Summer Time).
For security and your safety, access after hours or in darkness is not available.
Hazardous, dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods are strictly prohibited.
Goods are stored at your own risk.
We highly recommended that you take out an appropriate insurance cover.
All customers will be checked against Storer Check database.